Community Pulse

Building Civic Intelligence at the Scale of Place

Minneapolis–Saint Paul

Community Pulse

Building Civic Intelligence at the Scale of Place

Minneapolis–Saint Paul

Overview

The Community Pulse project was a district-wide research and engagement initiative developed to understand who spends time around the University Avenue Corridor, how people experience its neighborhoods, and what they would prioritize for its future.

An asset-based and equitable development philosophy that a great neighborhood is built together drove the initiative.

The project combined quantitative questions, place-based digital mapping, paper surveys, multilingual access, community partnerships, and targeted in-person outreach. Rather than gathering input around a single proposed development or infrastructure project, the Community Pulse project created a shared baseline that could inform district strategy, public-realm investment, economic development, programming, and future engagement.

The survey also tested a larger idea: how a place-based organization can listen across neighborhoods, properties, institutions, and individual projects to build a more complete understanding of place.

Roles: Executive Director

Organization: Towerside Innovation District

Timeline: 2025

Focus Areas:

  • Community Engagement

  • District Strategy

  • Spatial Research

  • Economic and community development

  • Civic Infrastructure

Location: Minneapolis–Saint Paul

Scale:

  • 368 total responses

  • Online and paper participation with quantitative, qualitative, and map-based questions

  • Active outreach to residents, workers, students, businesses, and visitors using surveys in English, Hmong, Somali, and Spanish

  • Analysis across demographic and geographic subgroups

Listening at the Scale of Place

  • Most community engagement begins with a specific project, property, or decision. The Community Pulse project began with a broader question: what can be learned when people are invited to describe their everyday experience of an entire district?

  • The initiative treated place itself as the unit of inquiry, listening across neighborhood, organizational, and property boundaries. It explored who spends time in the area, how people move through and experience the district, and what they value or want to change.

  • By connecting community perspectives with specific streets, destinations, and public spaces, the Community Pulse project created a shared foundation for understanding the district as a whole and informing future planning, investment, programming, and stewardship.

Approach

Designing a District Listening System

The initiative combined survey research, place-based mapping, multilingual access, and direct community outreach to understand how people experienced the district as a whole.

Rather than organizing engagement around one proposed project, the work asked three broader questions:

  • Who spends time here?

  • How is the place experienced?

  • What should shape its future?

Digital and paper tools were paired with community events, partner networks, and direct outreach. Map-based questions connected people’s experiences to specific streets, destinations, public spaces, and barriers.

The result was both a body of community knowledge and a repeatable model for district-scale listening.

Key contributions

As project lead, I:

  • established the initiative’s purpose and connection to district strategy

  • guided development of the research questions and survey framework

  • led the place-based mapping and participation approach

  • directed outreach across residents, businesses, institutions, and community partners

  • reviewed findings and translated them into planning and implementation priorities

A research and evaluation partner advised on survey design and completed the formal analysis.

System Model

From Lived Experience to Coordinated Action

What We Learned

  • Access Is a Strength, but Movement Is Uneven

    Strong transit access, walkability, and connections to nearby destinations shaped how many people experienced the district. Seventy-five percent of respondents regularly walked through the area. At the same time, unsafe crossings, traffic speeds, missing bike connections, winter conditions, and nighttime safety created specific points of friction.

  • Public Life Depends on Everyday Comfort

    People valued parks, trails, and outdoor gathering places, while calling for more trees, shade, seating, and comfortable walking connections. The findings reinforced that active public life depends not only on major destinations, but on the everyday conditions that make it easier to pause, move, gather, and spend time outside.

  • Local Businesses Are Civic Infrastructure

    Participants connected a stronger local economy with greater convenience, neighborhood identity, and more opportunities to gather. Small businesses, restaurants, markets, and everyday services do more than fill storefronts. They create destinations, support street activity, and help turn a collection of developments into a connected community.

  • Community Connection Does Not Always Translate into Influence

    Many participants experienced community through neighbors, local events, and shared places, but the pathways from participation to decision-making were less visible. Forty-five percent were unsure who heard and seriously considered their input. The findings pointed to the need for clearer invitations, ongoing communication, and visible feedback between community knowledge and institutional action.

Outcomes & Insights

The Community Pulse project produced a community conversation about place. This created:

  • a district-wide baseline of community experience and priorities

  • spatial information connecting feedback to specific places

  • stronger relationships with residents and community partners

  • practical direction for public realm, mobility, business support, programming, and engagement

  • a repeatable foundation for future listening cycles

The Community Pulse project demonstrated how district-scale listening can reveal relationships that project-specific engagement often misses.

Its larger value was not the survey itself, but the creation of a shared learning process: listening across a place, identifying common patterns, translating them into priorities, and strengthening the community’s capacity to shape what comes next.

Takeaways

Previous
Previous

Green 4th Street